Arrived on time each day. Very professional. Attention to detail. Harry took the time to answer any questions or concerns I had. I love my new nineteen windows. I was so pleased, I had Brothers replace attic and basement windows. I also request the same employees who came the first time. Told Brothers I would wait until the same two gentlemen were available.
Managers will not contact citizens when the call and complain!
I would like to give several shout-outs beginning with our project manager Mike Cox who provided excellent customer service through-out all phases of our remodeling project. Also, the crew who installed our siding really did an exceptional job. I would label them more as craftsmen than installers. And finally, special thanks to Danielle Martindale who provided invaluable support by providing us with the location of homes where Brothers previously performed remodeling work, so we could view beforehand the similar products and colors that we selected for our home.
Project was supposed to be completed on August 17th and still not completed. I am waiting on parts for my shower door and have called and emailed multiple employees who say its in the mail. These people have since stopped responding to my requests to complete my job. Beware of this company as they will not finish your job and not hold up their and of the bargin.
How do you think they will handle your complaints when you have a worker messing up your home.
My experience with Brothers Services Company was very positive. From our initial contact through to the completion of our project, Brothers Services staff acted professionally, courteously and communicated with us so we knew what work was being performed every step of the way.
This was a large job: siding, doors, roof, gutters and downspouts. The installers worked hard every day and our project was finished in the time frame that was promised to us and with excellent results. The areas around our house were kept clean and safe and no flowers or bushes were damaged. Most importantly, they took the time to answer any questions or concerns that I had.
From our initial contact through to the completion of our siding install Brothers Services staff acted professionally, courteously, and friendly. The installers worked hard all day and our project was finished in the time frame that was promised to us. The installers even did little things that we didn't expect like hanging our new mailbox and installing our new doorbell just to name a few. The areas around our house were kept clean and safe and no flowers or bushes were damaged. Brothers Services lived up to my expectations and their reputation. I would definitely recommend them to anyone who is looking into a remodeling project!!We were most satisfied with the quality of the product (siding) and the workmanship of the installers. Our house looks beautiful! I smile every time I go outside or come home and many neighbors have stopped by to tell us how nice it looks..I would like to give a shout out to our project manager Mike and the entire staff that installed our siding. They really did an exceptional job.We don't have any projects in line right now. However, if something comes up we will definitely contact Brothers Services again!!
Brothers Services lived up to my expectations and their reputation. I would definitely recommend them to anyone who is looking into a remodeling project. We were most satisfied with the quality of the products that were installed, and the workmanship and professionalism of the installers.
Drivers of vehicles have no regard for the safety of the public, driving with bright lights on and will not click them off.
We don't have any additional projects planned right now. However, if something comes up we will definitely contact Brothers Services again.
Brothers Services Company is a US General Contractor based in Hampstead, Maryland. Brothers Services Company is located at 111 Hanover Pike, Hampstead, MD 21074, USA.
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